Examples of phishing emails

An overview of fake emails and SMS messages

The overview below contains examples of fake emails. If you don’t trust an email that you receive, send it to valse-email@icscards.nl, preferably as an attachment. If you have any questions about fake emails, please contact the ICS Service Desk at service@icscards.nl.

More information on phishing

11-05-2017: fake email: 'Poging tot online betaling met uw card'

For some time, emails have been circulating which purport to be from International Card Services BV. The subject line of this email is ' Poging tot online betaling met uw card ' ('Attempt to pay online with your card').

This email was not sent by International Card Services BV. Do not click on the link. Delete the email immediately.

Example of the fake email:

The link in the email leads to a fake ICS website, where you are asked for your username and password, card number, expiry date, CVC code, PIN, address, email address and IBAN number.

ICS employees will never ask you for your username, card number, password and/or PIN, either by email, phone, or in any other way.

You can recognise these fake emails by the following characteristics:

  • The email is not personally addressed
  • The address from which the email has been sent is not ICS’s email address.
  • The link in the email leads to a website other than https://www.icscards.nl/

10-04-2017: fake email: ‘Security Issue’

For some time, emails have been circulating which purport to be from International Card Services BV. The subject line of this email is ' Security Issue '.

This email was not sent by International Card Services BV. Do not click on the link. Delete the email immediately.

Example of the fake email:

The link in the email leads to a fake ICS website, where you are asked for the name on your credit card, and your card number, expiry date, CVC code, password, postcode and house number, and IBAN number.

ICS employees will never ask you for your username, card number, password and/or PIN, either by email, phone, or in any other way.

You can recognise these fake emails by the following characteristics:

  • The email is not personally addressed
  • ICS will never ask you to download a form
  • The link in the email leads to a website other than https://www.icscards.nl/
  • The details you enter are sent to a hacked website

27-03-2017: fake email: ‘Fout: Belangrijke Kennisgeving'

For some time, emails have been circulating which purport to be from International Card Services BV. The subject line of this email is ' Fout: Belangrijke Kennisgeving ' ('Error: Important Notification').

This email was not sent by International Card Services BV. Do not click on the link. Delete the email immediately.

Example of the fake email:

The link in the email leads to a fake ICS website, where you are asked for your username and password, card number, the name on the card, CVC code and expiry date, your IBAN number, postcode and house number, and your 3D-secure password.

ICS employees will never ask you for your username, card number, password and/or PIN, either by email, phone, or in any other way.

You can recognise these fake emails by the following characteristics:

  • The email is not personally addressed
  • The address from which the email has been sent is not ICS’s email address.
  • The link in the email leads to a website other than https://www.icscards.nl/

27-03-2017: fake email: 'We hebben onregelmatige activiteiten ontdekt op uw ICS-creditcard!'

For some time, emails have been circulating which purport to be from International Card Services BV. The subject line of this email is ' We hebben onregelmatige activiteiten ontdekt op uw ICS-creditcard! ' ('We have discovered irregular activity on your ICS credit card!').

This email was not sent by International Card Services BV. Do not click on the link. Delete the email immediately.

Example of the fake email:

Contact us

Phone number

You can call us Monday to Friday between 8:00 and 20:00 and on Saturday between 8:00 and 17:30.

Contactform

Send an e-mail via our contactform in Creditcard Online.

Postal address

Postbus 23225, 1100 DS Diemen